Let's Talk
We're here to help you transform your e-commerce experience. Whether you're exploring Wonder for your brand, discussing enterprise customization, or exploring partnership opportunities, we're ready to connect.
Enterprise & Partnership Solutions
Wonder isn't just a theme—it's a strategic partnership platform for ambitious brands ready to scale. We provide comprehensive support for enterprise implementations and create growth opportunities through strategic partnerships.
Enterprise Support Offerings
Custom Implementation
Tailored setup and configuration designed specifically for your brand's unique requirements, ensuring Wonder adapts perfectly to your vision.
Dedicated Onboarding
Personal guidance through setup, video integration, and optimization from our expert team, ensuring smooth launch and rapid time-to-value.
Priority Support
Dedicated support channel with guaranteed response times, technical troubleshooting, and strategic optimization recommendations.
Partnership Opportunities
Agency Partnerships
Become a preferred Wonder partner and offer premium video commerce solutions to your clients with agency-specific benefits and margin opportunities.
Integration Partnerships
Connect your platform or service with Wonder through native integrations, expanding capabilities for mutual customers.
Co-Marketing Opportunities
Collaborate on content, campaigns, and thought leadership initiatives that showcase the power of video commerce to shared audiences.
How to Connect
For enterprise inquiries, visit the Shopify marketplace or reach out directly to discuss your specific needs and partnership vision.
Get in Touch
Have questions about Wonder? We're here to help you succeed with video commerce. Reach out through the Shopify marketplace or use the guidance below to ensure we get back to you quickly.
Shopify Marketplace Support
The fastest way to reach our team is through the official Shopify theme marketplace. Submit your inquiry directly from the Wonder theme page for priority support.
Visit Shopify MarketplaceWhat to Include in Your Inquiry
- Your store URL or business name
- Specific question or topic (features, installation, customization, etc.)
- Your industry or product category (perfume, beauty, fashion, etc.)
- Any relevant context about your needs or timeline
Response Timeline
We aim to respond to all inquiries within 24-48 business hours. For time-sensitive questions, check our comprehensive resources and documentation first—you may find answers immediately.
Business Hours: Monday - Friday, 9 AM - 6 PM EST
Response Priority: Enterprise inquiries and partnerships receive expedited support
Self-Service Resources
Before reaching out, explore our comprehensive documentation and guides—many common questions are answered in our resources section.
Browse ResourcesFrequently Asked Questions
Where do I find Wonder on the Shopify marketplace?
Wonder is available directly on the Shopify Theme Store. Search for "Wonder" or visit the premium themes section. You can preview the demo before purchasing, and installation is one-click through your Shopify admin dashboard.
What video formats does Wonder support?
Wonder supports all major video formats including MP4, WebM, and Vimeo/YouTube embeds. Videos are automatically optimized for mobile viewing and can be hosted on your Shopify store or linked from external sources. Our documentation includes detailed video optimization guidelines.
Can I customize Wonder for my brand?
Yes. Wonder includes extensive customization options through the Shopify theme editor for colors, fonts, and layouts. For more advanced customizations, we offer enterprise support services. Contact us through the marketplace to discuss your specific needs.
Is Wonder mobile-optimized?
Absolutely. Wonder is built mobile-first and fully responsive. All shoppable video features, galleries, and product catalogues are optimized for seamless mobile experiences. Video auto-play and touch interactions are specifically designed for mobile shopping.
What support is included with Wonder?
All Wonder purchases include access to comprehensive documentation, video tutorials, and community support through the Shopify marketplace. Enterprise customers receive dedicated onboarding and priority support. Implementation guides cover everything from basic setup to advanced shoppable video configuration.
How does shoppable video actually work?
Shoppable video allows customers to click on products directly within video content and add them to their cart without leaving the video experience. Our detailed implementation guide walks you through setting up product links, configuring video metadata, and optimizing the checkout flow for maximum conversions.
Ready to get started? Preview Wonder and see how it transforms your e-commerce experience.
Preview Wonder on ShopifyCommon Questions
Everything you need to know about Wonder. Can't find what you're looking for? reach out directly.
What is the pricing and licensing structure for Wonder?
Wonder is available through the Shopify Theme Store with straightforward, transparent pricing. You can preview the theme for free before purchasing. The license grants you rights to use Wonder on your Shopify store with full access to updates and ongoing support. For enterprise customization or multi-store licensing inquiries, contact our enterprise team for personalized options.
How difficult is it to install and set up Wonder?
Wonder is designed for straightforward installation directly from the Shopify Theme Store. One-click installation gets your store live with the Wonder template. Initial setup—configuring your brand narrative videos, product galleries, and shoppable video features—is intuitive through Shopify's theme customizer. We provide comprehensive setup guides and documentation to walk you through each step. Most stores are fully configured and ready to launch within hours, not days.
Can I customize Wonder to match my brand identity?
Absolutely. Wonder ships with extensive customization options: color schemes, typography controls, layout variations, and video placement flexibility. You can customize the theme directly through Shopify's visual customizer without coding. For advanced customizations—custom layouts, bespoke video integrations, or unique feature implementations—our enterprise support team can assist. Whether you're a designer with code skills or prefer a hands-off approach, Wonder adapts to your needs.
What video formats and sources does Wonder support?
Wonder supports all major video formats and platforms: MP4, WebM, and OGG video files, plus direct integration with YouTube, Vimeo, and Shopify's native video hosting. Shoppable video features work seamlessly across all supported formats. We optimize videos automatically for different devices—ensuring smooth playback on mobile, tablet, and desktop without manual encoding. Our best practices guide covers video specifications and optimization tips for the fastest loading and best visual quality.
Is Wonder fully optimized for mobile devices?
Yes. Wonder is mobile-first by design. Every feature—shoppable videos, product galleries, brand narratives, and checkout flows—is fully optimized for mobile experiences. Videos scale responsively, touch interactions are intuitive, and the immersive storytelling experience translates beautifully to smaller screens. Mobile shoppers represent the majority of e-commerce traffic, and Wonder ensures they receive the same premium, conversion-optimized experience as desktop users. Performance metrics are continuously optimized for mobile.
What support and updates are included with Wonder?
Wonder includes ongoing support through the Shopify Theme Store, comprehensive documentation, and regular feature updates. You receive automatic updates for security, performance improvements, and new capabilities—all included with your purchase. Our knowledge base covers implementation, best practices, and troubleshooting. For premium support, enterprise customers receive dedicated onboarding, priority assistance, and custom development support. Visit the Shopify Theme Store or contact support for specific questions about your implementation.
Ready to transform your store with immersive video commerce?